TEMPLE - Sprint Corp. will cut 150 jobs at its Temple call center at 1600 Eberhardt Rd. as part of a national restructuring program. The jobs will end March 25.
The downsizing is due to customers’ ability to manage their accounts online and get technical assistance, according to Sprint representative Melinda Tiemeyer. She said increased customer satisfaction with online help reduced the number of calls to the call center.
The Kansas-based telecom company is also cutting 450 jobs at its 900-person call center in Fort Worth. Sprint is the nation's third largest wireless provider, behind Dallas-based AT&T Inc. and Verizon Communications.
Workforce Solutions of Central Texas, which has locations in Temple, Killeen and Belton, can assist those needing help in finding other jobs, according to Director Jerry Haisler.
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