Houston: 468 layoffs for Xerox call center

HOUSTON – A Xerox Corp. subsidiary will cut 468 jobs when it closes a call center it operates at 3100 Hayes Rd. on September 30. Xerox submitted a Workforce Adjustment & Retraining Notification Act letter to the Texas Workforce Commission in early August.

Xerox bought the owners of the call center, Dallas-based Affiliated Computer Services LLC, in 2010 and changed its name to Xerox Business Services LLC. The company provides outsourcing and IT services.

In a statement, Kevin Lightfoot, vice president of corporate communications for Xerox, said that the cuts did not mean the company had put off hiring plans for Houston. "We will continue to hire in Houston to meet the needs of other clients."

Lightfoot confirmed separation packages will be provided to those who qualify and employees will be able to apply for other open positions in the company.

Xerox has about 850 employees in the Houston area. The number of Houston employees is down from about 1,000 in 2013 and down from the nearly 2,220 it employed in 2012.