TDI helping East Texas storm victims this weekend

​​​AUSTIN – Texas Department of Insurance (TDI) staff will be at the Canton Civic Center through the weekend to answer insurance questions from residents who may be filing claims after last weekend’s powerful storms.

The Canton Civic Center at 800 Flea Market Dr. will serve as a central location for local and state agencies to offer help and information to East Texas residents as they begin the recovery process. TDI’s staff will be available to discuss the insurance claim process or help residents get in contact with their agent or company if their information is missing.

The resource center will be open from 10 a.m. to 6 p.m. today and Saturday and from 1 p.m. to 6 p.m. Sunday.

Anyone with insurance questions can also call TDI’s Consumer Help Line at 800-252-3439. Help is available in English and Spanish from 8 a.m. to 5 p.m., Monday through Friday.

Other Resources:

• After the storm. More tips on recovery and getting the claims process started.
• How do I file a homeowners insurance claim? TDI walks you through the process, including deadlines and what to do if you disagree with your insurance company’s estimate.
• Preventing contractor fraud after a storm. A look at how our fraud team works to protect consumers in areas affected by storms.
• If your car was totaled. Answers to three common questions if your car is declared a total loss.​​